[Resolved] Bajaj Allianz General Insurance Co.ltd — insurance policy is not generated yet

Abhishek Gautam00

from Jaipur, Rajasthan

Address:

Ghaziabad, Uttar Pradesh, 201009

Hi,
This is to inform you that i renewed my Motor Vehicle insurance policy on the date 16/10/2019 by MOBIKWIK payment application of the amount of Rs. 1842/- with reference number 28669520 which was initiated by Bajaj Allianz General Insurance Co. Ltd. My policy number is OG[protected]-00029384 but I have not received the renewed policy till now. i have contacted customer care more 5 times on which they always say wait for next 48 hours. it is been a week and no policy has been generated till now. i have communicated them i a written email as well but no response has been provided. They are harassing me as it is making me difficult to take my vehicle on the road because of the challan issue. Strict Action taken will be appreciated.

Regards,
Narendra Gautam
M- [protected]/ [protected]

POLICY HOLDER NAME :NARENDRA KUMAR GAUTAM
VEHICLE NUMBER - UP14 DK 3452

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Dec 6, 2019

Complaint marked as Resolved

Bajaj Allianz customer support has been notified about the posted complaint.

Verified Support

Nov 05, 2019

Bajaj Allianz Customer Care's response The soft copy of your policy has been emailed to you. Thank you for your support and have a great day ahead!