Bajaj Allianz — Horrible experience from, sahyadri specialty hospital nashik

Address:	Nashik, Maharashtra, 422009
Website:	NASHIK

Dtd. 18.05.2017
to,
sahyadri specialty hospital,
nashik.

Subject: - horrible experience from mr. Sumeet ahirrao (insurance department head)

dear sir,
my self sadik maniyar, i have a corporate mediclaim policy of bajaj allianz and on dtd. 05.05.2017 (friday) i had submitted my mediclaim policy document for finger surgery for pre aproval. As per the procedure, the pre approval for the treatment under bajaj allianz should be done in one or two days, but no seriousness about work was shown by mr. Sumeet ahirrao (insurance department head). Whenever, i called the insurance dept. Of sahyadri hospital, nashik for my preapproval for the treatment ans wished to speak to mr. Sumeet ahirrao, he was not in the department. He is only hadling a insurance department as a head & his job is only to clear a insurance realeted work. I also gave a message to the other employee about the same issue, no action was taken by mr. Summet.
I had countinuesly called 4 or 5 times in a day, then to my luck he received one call of mine & his anser was like this: mr. Sadik we are sortingout your issue as soon as we can & whenever we receive your pre approval policy we will call you back. But after 3 or 4 day no call was received from mr. Sumeet. Then on dtd. 13.05.2017 (saturday) i called him for same realeted issue he told me yes mr. Sadik we got approval from bajaj alianze but now our doctor will call you for same issue. But after 5 days no call was received from neither mr. Sumeet not the doctor.
This attitude shows that because it is a free treatment, the same care need not be taken towards a patient as compared to one who is paying a full bill in cash. Due to the lack in your service, i no longer wish to be treated in sayhyadri hospitel, nashik. I will also be informing my mediclaim agent about the horible service received from mr. Sumeet and will talk to my company hr to change the medical policy company.
Keeping the above in mind i will also inform all my colleagues and friends about he horrible service provided and not to approach the concerned hospital for any treatment.
Hope no other patient has to go through the same ordeal and wishing you all the best.

Sadik maniyar.