[Resolved]  Bajaj Allianz — my motor insurance was failure but amount charged so i want to refund

I was renewed my motor insurance to bajaj alliance, i used the payment link through my email, when the payment finished the amount is charged to bajaj alliance but the result is failure policy is not generated.
So my frst payment failed and second time payment policy issued,,
Policy ref no : og[protected]-[protected].
So kindly i request you to refund to the policy amount.
I attached the scanned copies also.
+2 photos
Was this information helpful?
No (0)
Yes (0)
Sep 17, 2017
Complaint marked as Resolved 
Bajaj Allianz customer support has been notified about the posted complaint.
Verified Support
Aug 17, 2017
Bajaj Allianz Customer Care's response
Hi,

We'll help you with this. Please send in your contact number at [protected]@bajajallianz.co.in for further assistance.

Your issue has been registered under the Reference No. BA - 1234. Request you to mention the same in the subject line of the email while sending in your details and for all future communications on this.

Regards,
Bajaj Allianz General Insurance
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Bajaj Allianz
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    78%
    Complaints
    2208
    Pending
    0
    Resolved
    1672
    Bajaj Allianz Phone
    +91 20 3030 5858 [Customer Care]
    Bajaj Allianz Address
    GE Plaza, Airport Road, Yerawada, Pune, Maharashtra, India - 411 006
    View all Bajaj Allianz contact information