[Resolved] Bajaj Allianz — NCB Certificate | |
I have asked for an NCB certificate for my auto insurance policy over two weeks back. Issue number is 65339431. Sent email to customercare and called their customer care number at least 3 times. After wasting a lot of valuable time, and repeatedly hearing empty promises that someone would contact me over phone, I am registering this complaint. Wonder what are the rights of Insurance policy holders, and how companies like Bajaj Allianz and their executives (not call center agents) can be held responsible for customer harassment and hardship, and taught a lesson they would remember for many years as per the law of the land!! Was this information helpful? | |
Feb 16, 2017 Complaint marked as Resolved Bajaj Allianz customer support has been notified about the posted complaint. Verified Support Jan 16, 2017 Bajaj Allianz Customer Care's response Hi, We've made a note of your concern and conveyed the same to our team. They'll look into it and shall connect with you soon & help you with the NCB certificate. Your issue has been registered with the Reference No.: BA - 1116. Do mention the same in the subject line of the email for any further follow-ups. Regards, Bajaj Allianz General Insurance | |
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+91 20 3030 5858 [Customer Care]
GE Plaza, Airport Road, Yerawada, Pune, Maharashtra, India - 411 006
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