[Resolved] Bajaj Allianz — no response on getting bond of my policy

 
1 Review
Faridabad, Haryana, India
 Pradeep___Kumar on Aug 18, 2019
Hi,

I am pradeep kumar having sarve shakti surakha policy from year 2011 but i din't have the policy bond with me so i contacted bajaj allianz cs team and guess what after 16 days of daily folloup with them, they haven't been able to send me a bond of my policy what they do is every time they create a new ticket that's it, is this how you run your business by harassing your customer, my policy number is [protected] and contact number is [protected]
Complaint marked as Resolved Aug 21, 2019
After so many follow-ups finally i am able to get my copy of bond.

Complaint Status


[Aug 18, 2019] Bajaj Allianz customer support has been notified about the posted complaint.
Verified Support
Bajaj Allianz Customer Care's response, Aug 19, 2019
Dear Pradeep,

Thank you for getting in touch with us.
We have shared your details with our team. They will work further on the reported issue,
and the concerned person from our team will contact you at the earliest.

Regards,
Bajaj Allianz Life Insurance Team
Updated by Pradeep___Kumar, Aug 20, 2019
@bajaj Allianz team,

Like i mentioned before i have been hearing this from last 17 days now i hope this time you guys will take this seriously and work on it.
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    Bajaj Allianz - no response on getting bond of my policy