[Resolved]  Bajaj Allianz — No response when asked for clarification on Renewal Premium Amount Calculation

Address:Bangalore, Karnataka

I have taken a policy on FEB 2014 with premium of Rs.859/-. Which consist of Own damage premium of 291( IDV 16091, Year of make 2006), Third Party coverage of 422, PA Cover 50, Service Tax 92, Edu Cess 3, Rounding of 859. When planned to renew my policy for this year premium amount was said as 905/- Which consist of Own damage premium of 291( IDV 16091, Year of make 2006), Third Party coverage of 464, PA Cover 50, Service Tax 100, Rounding of 905 When enquired about why my own damage premium not varied since vehicle value should get depreciated as well as i dont have any claim made on my vehicle hence there should be some discounts for my premium. No answer to explain my clarification asked. Then got some idea from customer care that if you renewed from customer portal you may have option to change the IDV value hence you can change premium. After getting registered with customer portal no able to add the policy for my id when check for the same customer care says to renew online other way as show 903 when is diffrent from the one shown in renewal notice. Even thought there is small margin amount it will get huge when collected over no of peoples blood.
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Aug 9, 2021
Complaint marked as Resolved 
Bajaj Allianz customer support has been notified about the posted complaint.
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Comments

Dear Vinoth,

Greetings from the Bajaj Allianz GIC team! We would like to look into the issue and investigate it thoroughly. We've noted your concern, however to initiate the process of resolution, we would require additional details from you. Please share your policy number along with contact details at help.[protected]@bajajallianz.co.in to enable us to resolve your grievance. Take care to mention reference no. "ORM012101" when writing to us.

You may also post your concern at http://support.bajajallianz.com/support/.

Regards,

Bajaj Allianz
General Insurance

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