[Resolved]  Bajaj Allianz — non-issue of insurance policy for the private car despite paying the amount

Address:Hyderabad, Andhra Pradesh

I have paid an amount of rs.9701/- on[protected] for purchase of insurance policy (3rd party insurance) against the car no. Ap09cq1259 with the help of bajaj allianz staff mr. Mangesh pandav with his mobile no. As [protected].

As he has made some mistake from his end and hence could not provide me the insurance policy till date. Despite my repeated request and pursuance he is unable to provide me the policy number.

I also informed him that in case of any challans issued by rta authorites at hyderabad, the same will be transferred to your account as it is not mistake on my end. But still there is no response from him.

I have neither received any policy nor money back till date.
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Sep 29, 2019
Complaint marked as Resolved 
Bajaj Allianz customer support has been notified about the posted complaint.
Verified Support
Aug 29, 2019
Bajaj Allianz Customer Care's response
Hi,

We'd like to look into your issue. Please share your contact and reference number at [protected]@bajajallianz.co.in so that we can get in touch with you at the earliest to assist you with your concern.

We've registered your issue under the Reference No. BA - 1473. Please mention the same in the subject line of the email while sending in your details.

Caringly yours,
Bajaj Allianz General Insurance
Complaint comments 

Comments

The company has worst to settle own damage claims of vehicle insurance they always trying to cheating the customer and asking un necessary documents and harassing the customer pls don't by bajaj allianz insurance it's better to by some other like icici lamboard
Bajaj Allianz Customer Care's response, Aug 29, 2019
Verified Support
Hi Venkatan,

Allow us to help you with this. Please share your contact and reference number at [email protected] so that we can get in touch with you at the earliest to assist you with your concern.

We've registered your issue under the Reference No. BA - 1474. Please mention the same in the subject line of the email while sending in your details.

Caringly yours,
Bajaj Allianz General Insurance
Sir, i paid online premium of rs. 27256 by using credit card on the date 30/05/2019 for my policy no. [protected]. But computer did not generate the receipt. moreever i have not received the receipt by post from your side.
I renewed my policy on 23 Aug 2019 but policy is not yet generated. I have talked to customer care, their supervisors but no progress has done yet. I want to cancel my policy request and full refund as policy is not issued even after 11 days. My complaint no. is 79961642

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