[Resolved]  Bajaj Allianz — non refund of insurance policy money despite cancellation (bajaj allianz life goal assure policy)

Address:122005

I had purchased a bajaj allianz life goal assure policy from policy bazaar (Policy number: [protected]) on march 27, 2019. The softcopy was given to me on april 9, 2019. As per the bajaj allianz rule the policy can be cancelled within 30 days from the date of receiving the soft copy.
I have paid a premium of 60, 000 against the policy

The risks and other details were not shared with me clearly by the policy bazaar advisor and i therefore send a cancellation request to [protected]@bajajallianz.co.in, & [protected]@policybazaar.com on april 29, april 30 for refund. I have been follwing up with emails and trying to call but there is no response. I only get automated mailers which do not help me.

Please help me get my refund. I wish to file a case in consumer court for customer harassment, fraud and cheating if i dont get my refund.
+2 photos
Was this information helpful?
No (0)
Yes (0)
Jun 3, 2019
Complaint marked as Resolved 
Bajaj Allianz customer support has been notified about the posted complaint.
Verified Support
May 03, 2019
Bajaj Allianz Customer Care's response
Dear Shailija,

we sincerely regret the inconvenience caused. We have shared your concern to our respective team. They will get in touch with you at the earliest.

Regards,
Bajaj Allianz Life Insurance Team
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Bajaj Allianz
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    78%
    Complaints
    2208
    Pending
    0
    Resolved
    1672
    Bajaj Allianz Phone
    +91 20 3030 5858 [Customer Care]
    Bajaj Allianz Address
    GE Plaza, Airport Road, Yerawada, Pune, Maharashtra, India - 411 006
    View all Bajaj Allianz contact information