[Resolved] Bajaj Allianz — not responding for request ncb certificate to transfer the same to new car

sbc.joshi

Address:

560098

Hi, with ref policy no. Og[protected]-00083316, for car insurance, past 1 week i have been requesting to send the no claim bonus certificate of my old car to new car, i have been sending the mail to biajajallainz and calling customer care but unfortunately no one is responding properly...

Because of you my new car delivery is gettong delayed...

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Dec 4, 2017

Complaint marked as Resolved

Bajaj Allianz customer support has been notified about the posted complaint.

Verified Support

Nov 02, 2017

Bajaj Allianz Customer Care's response Hi Mr. Joshi,

We're keen to assist you. Request you to send in your contact number via an email to [protected]@bajajallianz.co.in so that we can help you with the your concern ASAP.

Also, we've registered your issue with the Reference No.: BA - 1291, please keep a note of the same for further procedure. Request you to mention this number in the subject line of the email while sending in your details. Thank you.

Regards,
Bajaj Allianz General Insurance

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Comments

sbc.joshi

i got communication from Trupthi Kakade, but she informed me that her team will get back to me after some time but no one is communicating last 2 days... bajajallianz is not able to issue simple NCB certificate to its customer past 8 days.

Bajaj Allianz Customer Care's response, Nov 3, 2017

Verified Support

Hi Mr. Joshi,

We'll get this checked internally. However, it would be great if you could share your contact number via an email to [email protected] for further communications.

Also, we've registered your issue with the Reference No.: BA - 1291, please keep a note of the same for further procedure. Request you to mention this number in the subject line of the email while sending in your details. Thank you.

Regards,
Bajaj Allianz General Insurance