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[Resolved]  Bajaj Allianz — og[protected]-[protected] wrong details mentioned in home insurance policy

I have gone through bajaj allianz for home insurance policy and given all the details multiple times, paid all the said amount without any negotiation.

They generated a policy "og[protected]-00000001" but with wrong details.
Of below:
1. Mobile number - called customer care and requested to correct it asap
2. Wrong address mentioned in insured property section

For point 2, i call multiple time to that executive, his lead - sobha dodmani but they did not respond, even not picking the call. Picking my call and put it on hold or disconnected after some time without any issue.

I am very sad with this behavior and due to this, locking this as complaint and want to intervene to fix this issue on priority because my builder is charging 21% penalty against my last disbursement amount. I want to go with legal action now because too much followup done but no one responding.

If possible please log a legal call to make penalty to cover up my penalty amount from bajaj allianz.
Complaint marked as Resolved Jun 15, 2019

Complaint Status

[May 03, 2019] Bajaj Allianz customer support has been notified about the posted complaint.
Verified Support
Bajaj Allianz Customer Care's response May 15, 2019 Hi Sanjeev,

We've made a note of your concern. Please share your contact number via email to [protected] so that we can get in touch with you.

We have registered your complaint with Reference No. BA - 1437, keep a note of the same for further procedure. Also, please mention this number in the subject line of the email while sending in your details. Thank you.

Caringly Yours,
Bajaj Allianz General Insurance
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    +91 20 3030 5858 [Customer Care]
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    GE Plaza, Airport Road, Yerawada, Pune, Maharashtra, India - 411 006
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