[Resolved]  Bajaj Allianz — pa cover for owner driver

Address:New Delhi, Delhi, 110085

I purchase a long term two wheeler policy no og[protected]-00030166 on bajaj allianz portal through bajaj allianz executive and during conversation with executive, he told me that rs. 1500000/- cover for driver, rs. 200000/- cover for co passengers and rs. 100000/- cover for third party damage which is also shown in quote and i paid rs. 4200/- as per the direction of your executive online but as per your policy recd by post there is no cover for owner driver.in this regard i had contacted so many times to your customer care and their immediate seniors and also sent mails dated 14 jan, 15 jan, 18 jan & 19 jan 2018 to [protected]@bajajallianz.co.in and [protected]@bajajallianz.co.in as well as prakriti srivastava/ho direct marketing/call center/general & priyanka gajbhiv/ ho direct marketing/customer care/general but no fruitful action has been taken by anyone till date. Only the same executive contacted me on phone and once again he provide me a false information that pa cover has been provided to me whereas as per policy no cover provided. If company didn't provide owner driver cover as per the commitment of executive, please cancel this policy.
Was this information helpful?
No (0)
Yes (0)
Jun 14, 2019
Complaint marked as Resolved 
Bajaj Allianz customer support has been notified about the posted complaint.
Verified Support
May 14, 2019
Bajaj Allianz Customer Care's response
Hi,

We've made a note of your concern. Please share your contact number via email to [protected]@bajajallianz.co.in so that we can get in touch with you.

We have registered your complaint with Reference No. BA - 1433, keep a note of the same for further procedure. Also, please mention this number in the subject line of the email while sending in your details. Thank you.

Caringly Yours,
Bajaj Allianz General Insurance
Complaint comments 

Comments

I have MAde a PAyment of 4899 Against my Car Rewal PRemium But Not received by BAJAJ Kinldy Check and Cnfrm The Deatils are given Below it is paid through upi payment and india [protected]@icici has requested to pay kindly cfrm as I m worried about iy

Amount-4899
UPI TRANSATION ID[protected]
DAte -25/04/2019 Time 10.05 Am
Mobile No-[protected]

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Bajaj Allianz
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    78%
    Complaints
    2208
    Pending
    0
    Resolved
    1672
    Bajaj Allianz Phone
    +91 20 3030 5858 [Customer Care]
    Bajaj Allianz Address
    GE Plaza, Airport Road, Yerawada, Pune, Maharashtra, India - 411 006
    View all Bajaj Allianz contact information