[Resolved] Bajaj Allianz — payment deducted by citrus but not received

 
1 Review
AXIS BANK OLD PANVEL, Khalapur, Maharashtra, India
 sam00876 on Mar 31, 2020
On 10/05/2019 i made payment of inr 50000 against my policy in bajaj allianz. Bajaj allianz routed me to citrus payment gateway and payment made against my policy number-[protected].

Now when i checked with them they are telling they did not received the payment. My account number is [protected] axis bank old panvel and my transaction number is inb/[protected]/citrus payment solutions pvt ltd. Please resolve.
Complaint marked as Resolved 2020-05-08 08:41:11

Complaint Status


[Mar 31, 2020] Bajaj Allianz customer support has been notified about the posted complaint.
Verified Support
Bajaj Allianz Customer Care's response Apr 07, 2020
Dear Sam,

We hear you and would like to give you the best experience. Kindly provide us your Email id and we will have someone from our team to assist you.

Regards,
Bajaj Allianz Life Insurance Team.
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    Bajaj Allianz - payment deducted by citrus but not received