Bajaj Allianz — payment done, did not get the policy

Address:560017

I paid money for 2 wheeler insurance policy, but did not receive the insurance policy from bajajallianz. Payment done from website (Netbanking), 4th sep 2019 9:41 pm ist. Raised a complaint with the bajajallianz customer care team - ticket # 80139027.
Called them couple of times to get more details but they never gave an answer. To get the ticket assigned it will take 24-48 hours it seems
I never got a sms or mail regarding the complaint raised. I sent few mails escalating to grevience team, customer care head no response.

Raised a complaint with the bajajinsurance but no response. There is no complaint number shared with me. They promised me for a call back but they failed to keep up the promise.
Escalated to customer care head but no response from him too.

I want my money back.

Please help

Thanks
Ramesh
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Comments

Sir, today I made three insurance with Bajaj Bajaj AllianzAnd my money was deducted but not insuredSo please tell me what should i do so please help me concant [protected]

rajangujjar's reply, Sep 5, 2019
Sir, today I made three insurance with Bajaj Bajaj AllianzAnd my money was deducted but not insuredSo please tell me what should i do so please help me concant 9760045139
R/s
My police number OG[protected]-00002487
Mr. Sandeep Kumar Date[protected] But Hard Copy not submitted.

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