[Resolved] Bajaj Allianz — policy details not received - need refund

ruchi garg

from Delhi, Delhi

Address:

736182

I made a transaction for rs 8292 towards bajaj allianz health insurance on 30th april. The transaction was successful but no reciept was generated. I have since been trying to get a confirmation from bajaj allianz regarding the transaction and i am afraid the experience has been totally unacceptable and borderline harassment.

I have made no less than 20 calls and written as many emails in the past month to get a transaction confirmation from bajaj or a refund of my money but the customer care executives are least bothered about my issue. I have also highlighted the problem on social media but my repeated requests for attention on this matter have fallen on deaf ears.

I sincerely request someone to look into this issue and get my refund initiated.

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Jul 14, 2018

Complaint marked as Resolved

Bajaj Allianz customer support has been notified about the posted complaint.

Verified Support

Jun 11, 2018

Bajaj Allianz Customer Care's response Hi Ruchi,

We're sorry about this. Allow us to get this checked. Please share your contact number at [protected]@bajajallianz.co.in so that we can get in touch with you at the earliest to assist you with your concern.

We've registered your issue under the Reference No. BA - 1377. Please mention the same in the subject line of the email while sending in your details.

Regards,
Bajaj Allianz General Insurance