[Resolved]  Bajaj Allianz — Policy Holder information leak out bajaj allianz company

Dear Sir/Madam,
I am Sankar Prasad Roy My mobile no [protected], I have a policy of bajaj allianz life insurance company. Due to lockdown I unable to continue policy premium last 2 years, today a lady call me Mobile number [protected] she said she call from bajaj allianz due to unpaid premium last 2 years not possible to continue policy. company decided to paid money with interest return policy holder, she said also my policy number, date of policy, premium amount, last paid money & also my name, after that she said if I close and return my money need to pay company charges rs2500/- after get my premium balance 90, 333/- she send me bajaj allianz policy details my mobile number text sms also send a bank account number. She said if i paid this account number after 1hrs I get my premium paid money with interest.
please find the attachment file of text sms details.
I see this sms and verified the account number, this account no not verified to bajaj allianz company account number are any personal account number name of SUBHASH CHANDRA, I call customer care bajaj allianz for this subject customer care person said this a scam be careful don't said any money, if any money bajaj send policy holder not asking paid charges separately company send money automatically if policy lock in period end policy holder register bank account not going any place, I return call back that lady and said why you tell me this account number are bajaj allianz this account number any personal account, If you send a money deduct refund premium amount and send my account, she said cancellation charges need to pay first after that refund bajaj allianz I not agree with this agreement.
My question is how did my know information get to that girl. everything are match my policy number last paid amount total paid amount date ext ext ext. this means the company sells policy holder information by stealing it, need to more information also I request to bajaj allianz don't sell any policy holder information any others person, I wants know how to get my information leak out bajaj allianz company take a action about this mater . It happened to me today tomorrow it can happen to someone else.
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Jan 2, 2023
Complaint marked as Resolved 
Bajaj Allianz customer support has been notified about the posted complaint.
Verified Support
Dec 01, 2022
Bajaj Allianz Customer Care's response
Dear Sankar,

your concern has been addressed by our team.

Regards,
Bajaj Allianz Life Insurance Team
Complaint comments 

Comments

Dear Sankar,

thanks for reaching out to us. Please allow us some time to look into your details and revert with an update.

Regards,
Bajaj Allianz Life Insurance Team

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