[Resolved]  Bajaj Allianz — policy not issued (or) no refund

Address:560076
Website:www.bajajallianz.com/motor-insurance/two-wheeler-insurance-online

Dear Bajaj Allianz Team,

I have purchased an two wheeler insurance policy online for 2006 INR on Bajaj Allianz website on 14th September 2019. I have not received by policy yet.

Purchased on: 14th September 2019.
Amount: 2006 INR.
Vehicle Number: KA01-JA-0391.
Bike Model: HONDA DIO STD 110C.

Transaction Message From Bank:

Rs 2006.00 debited from a/c **0270 on 14-09-19 to VPA bajajallianz.[protected]@hdfcbank(UPI Ref No[protected]. Not you? Call on [protected] to report

Text Message from Bajaj Allianz Website:

Dear Althaf Abbas Mandri, Welcome to Bajaj Allianz General Insurance. We have received your payment. Click on https://bagic.page.link/2P9zq to help us issue your policy. Your reference number is 27897771

Please issue my policy immediately (or) refund my money back so that i can get the insurance from other insurance companies atleast. My money is blocked. Please do support urgently.

Best Regards,
Althaf
+91-[protected]
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Oct 19, 2019
Complaint marked as Resolved 
Bajaj Allianz customer support has been notified about the posted complaint.
Verified Support
Sep 18, 2019
Bajaj Allianz Customer Care's response
Hi,

We've made a note of your concern. Please share below mentioned details on [protected]@bajajallianz.co.in so that we can get in touch with you.

Vehicle registration date
Address
Email ID
Engine Number
Chassis number
Previous policy expiry date
Previous policy number
Previous insurer (if not Bajaj Allianz)
Hypothecation (i.e. loan details, if any)
Please share these details so we can assist you better.

We have registered your complaint with Reference No. BA - 1485, keep a note of the same for further procedure. Also, please mention this number in the subject line of the email while sending in your details. Thank you.

Caringly Yours,
Bajaj Allianz General Insurance
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