[Resolved] Bajaj Allianz — policy not issued post payment

[Resolved] Bajaj Allianz — policy not issued post payment

P paresh.jadhav2010 from Mumbai, Maharashtra

I was purchasing insurance for my two wheeler on 2-sept-2019. After entering all the details on website, i proceed for payment. I selected and paid 2038/- rs using upi option. My money got deducted from my account but policy not issued. I have called customers care 25-30 times, dropped 10-15 mail, shared all the screenshots and bank statement with them, but not received my money or policy. Complaint no. 80115642 Was this information helpful? No (0) Yes (0)
Sep 27, 2019 Complaint marked as Resolved Bajaj Allianz customer support has been notified about the posted complaint. Verified Support Sep 25, 2019 Bajaj Allianz Customer Care's response Hi Paresh, We sincerely regret the inconvenience caused to you. Please share your contact number at [protected]@bajajallianz.co.in so that we can get in touch with you at the earliest to assist you with your concern. We've registered your issue under the Reference No. BA - 1487. Please mention the same in the subject line of the email while sending in your details. Caringly yours, Bajaj Allianz General Insurance Sep 25, 2019 Updated by paresh.jadhav2010 Hello Team, I have already shared all the details via mail multiple times. Request you to please check the mails and complaint number 80115642. Sep 27, 2019 Updated by paresh.jadhav2010 Hello Team, Request you to please share the date for complaints resolution. One of your representatives called me on Tuesday (24-Sep) and told me that I will get policy within two days. Still not received policy. Sep 27, 2019 Updated by paresh.jadhav2010 Tried to called on that number 5-6 times, but no response from your end. Sep 27, 2019 Updated by paresh.jadhav2010 I have just discussed with your customers support. They help me to generate the policy. I have got my policy. Meanwhile request you to please check what was the reason for delay. Thank you.
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