[Resolved] Bajaj Allianz — policy not received till date

Brn123

from Ahmedabad, Gujarat

Address:

Ahmedabad, Gujarat, 380051

This is regarding my motor insurance policy which has been renewed on 19.08.2019. However, till date i.e.23.08.2019 I have not received any confirmation from Bajaj Allianz or received any soft copy of my policy.

I have contacted customer care number [protected] and compliant has been lodged with complaint no. 79883540. The issue is still pending.. Today also I called customer care number and they told that policy renewal is under process. The complaint has been forwarded through email to [protected]@bajajallianz.co.in also on 22.08.2019. No reply has been received till date.

Today ( 26.08.2019) again also I called customer care number then they told me that renewal is under process.
Is one week is required for renewal of policy. This is merely cheating customer after making payment. No responses received from insurance company

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Sep 27, 2019

Complaint marked as Resolved

Bajaj Allianz customer support has been notified about the posted complaint.

Verified Support

Aug 27, 2019

Bajaj Allianz Customer Care's response Hi,

We've made a note of your concern. Please share your contact & policy number via email to [protected]@bajajallianz.co.in so that we can get in touch with you.

We have registered your complaint with Reference No. BA - 1472, keep a note of the same for further procedure. Also, please mention this number in the subject line of the email while sending in your details. Thank you.

Caringly Yours,
Bajaj Allianz General Insurance