[Resolved]  Bajaj Allianz — policy surrender.taking too much time

Address:

Faizabad, Uttar Pradesh, 224001

I have send the documents to chennai address and the documents has beend received on 10th June. They told me that it will take 24 hrs to get the status of Policy from lapsed to surrender.
And after that 30 to 45 days for fund to be transferred to my account.
I told them that it is a medical emergency and i need the money earliest possible.
The agent told me that he has marked the policy as priority and thr fund will be release to u in next 7 days.
Next day i called in to inquire about the policy status, dey told me that they havent received the surrender documents and i have to wait again.