[Resolved]  Bajaj Allianz — Renewal of car policy

Address:560016
Website:www.bajajallianz.com

Customer Complaint Division and Marketing division is Pathetic. They don't look professional as they don't treat the customer issues.

From last Three weeks I am sending mails and talking to customer care division regarding non issue of car renewal policy and the amount is already deducted for the same and send the complete transaction details to customer department. But no one is looking into the matter.

These are the level which suppose to look into issues bit they don't bother.
Level 1 Priyanka.Gajbhiv01| Email:
priyanka.[protected]@bajajallianz.co.in
Level 2 Ajinath.Kakade| Email:
Ajinath.[protected]@bajajallianz.co.in
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May 19, 2017
Complaint marked as Resolved 
Bajaj Allianz customer support has been notified about the posted complaint.
Verified Support
Apr 17, 2017
Bajaj Allianz Customer Care's response
Hi Rajat,

We regret the trouble you had to go through. Please share your contact & policy number at [protected]@bajajallianz.co.in. so that we can assist you with the policy renewal.

Also, we've registered your issue under the Reference No.: BA - 1157. Do mention the same in the subject line of the email while sending in the details.

Regards
Bajaj Allianz General Insurance
Complaint comments 

Comments

Please send a duplicate copy of my two wheeler insurance my vehicle registration no is tn03h2678
Contact no [protected]
Email [protected]@rediffmail
Bajaj Allianz Customer Care's response, Apr 20, 2017
Verified Support
Hi Kalyan,

We'll surely assist you with this. Please send in your policy number and correct Email ID at [email protected] as it will help us in assisting you faster.

We've registered your complaint under the reference no. BA - 1160. Please mention the same in the subject line of the email while sending in the details.

Regards,
Bajaj Allianz General Insurance
SIR,
Pl send my duplicate copy of my two wheeler insurance,
No. OG[protected]-00017188. mail id :cane.gslnsr& mail.com
Bajaj Allianz Customer Care's response, Apr 25, 2017
Verified Support
Hi,

We'll surely assist you. Request you to send in your contact number via an email to [email protected] so that we can help you with the duplicate copy of your policy.

Also, we've registered your complaint with the Reference No.: BA - 1161, please keep a note of the same for further procedure. Request you to mention this number in the subject line of the email while sending in your details.

Regards,
Bajaj Allianz General Insurance
Bajaj Allianz Customer Care's response, Apr 27, 2017
Verified Support
Hi,

Our team tried connecting to you but couldn't get through. Please mail us your correct policy and contact number at [email protected] as it will help us in assisting you.

Regards,
Bajaj Allianz General Insurance

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