Bajaj Allianz — sold me car insurance with voluntary excess opted as yes

I took a car insurance from bajaj allianz through customer care service. Call center rep from bajaj allianz called me and sold me car insurance # og[protected]-00078771. After some days when i contacted insurance guy for advice on claim, he suggested you have voluntary excess opted as yes and amounts to 15000. I have asked for zero dep but they sold me insurance which is not that i required. Voluntary excess is when i have a claim i pay that amount[15000] plus compulsory excess to bajaj allianz if i make a claim. Company representative named roshni has sold me this insurance. She did not say the terms that are included as part of the voluntary excess. Would like to register complaint against bajaj allianz for selling wrong products to customers
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