[Resolved]  Bajaj Allianz — surrender/withdrawal of sarva shakti suraksha policy

Address:

Bangalore, Karnataka, 560064

I opened a citibank account 5 years ago, and i was offered an insurance policy (Sarve shakti suraksha) from bajaj allianz, policy term being 10 years.
With a guaranteed 8% returns, and the locking period is 4 years.
It was 1500/- per month. My policy number is [protected]. So till now i have paid 90000 inr.
But when i applied to surrender my policy the customer care representative stating that maturity amount would be only 79600 inr after deducting administration charges. Almost 10000 difference. And these deductions were not said while signing the insurance.
So coming back to surrendering policy, i have couriered all the relevant documents to the chennai address mentioned as per the process on 28th june 2017, but i have not got any notification regarding my application status till now.
Every time i call customer care they just ask me to wait.
After reading all the complaint threads here, now i am really thinking "am i going to get my money back"
This looks like a fraud company to me.
I would definitely not recommend others to buy any insurance policy from bajaj allianz.