[Resolved] Bajaj Allianz — two wheeler insurance policy not issued even after payment with delay of 11 days

SUNDARRAJAN RANGARAJAN

from Chennai, Tamil Nadu

Address:

Pasupathi street, mugalivakkam,, 600125

On 4th september, i have made payment of rs 2730 online to purchase a new two-wheeler insurance policy. Due to server issue from bajaj, the policy was not issued to me. After checking with customer support, a ticket 80153363 was raised. I check every day with bajaj to issue the policy but they are not issuing the policy and simply delaying it. This has been escalated many times to bajaj but no response from them. Now i just want my policy or they have to return my amount. Please take immediate action.

Regards,
Sundar

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Oct 21, 2019

Complaint marked as Resolved

Bajaj Allianz customer support has been notified about the posted complaint.

Verified Support

Sep 16, 2019

Bajaj Allianz Customer Care's response Hi,

We've made a note of your concern. Please share your contact number via email to [protected]@bajajallianz.co.in so that we can get in touch with you.

We have registered your complaint with Reference No. BA - 1484, keep a note of the same for further procedure. Also, please mention this number in the subject line of the email while sending in your details. Thank you.

Caringly Yours,
Bajaj Allianz General Insurance