[Resolved] Bajaj Allianz — Unable to update my Email ID with the result not received policy soft copy

Eranna Kybarshi

from Hyderabad, Telangana

Aug 30, 2021

Address:

Hyderabad

Dear Sir/Madam,

I took third party insurance OG[protected]-00003688 for my second hand scooter on owner name. during that time my Email ID wad not updated. When I contact to customer care they raised the request but not given me service number and not updated email id. After that, again I contacted them, they told service request was not there, again I gave all details and got the service request number 03763974. After two days, I asked the status, they are asking me to download app and do it myself.
They are wasting all my time and asking to download app. if I keep on downloading apps in the mobile, my mobile go slow and don't know how secure apps are! If i don't have smart, don't I get service?

Please do some needful Sir/Madam

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Oct 8, 2021

Complaint marked as Resolved

Bajaj Allianz customer support has been notified about the posted complaint.

Verified Support

Aug 31, 2021

Bajaj Allianz Customer Care's response Hi,

We've made a note of your concern. Please share your contact number via email to [protected]@bajajallianz.co.in so that we can get in touch with you.

We have registered your complaint with Reference No. BA - 1589, keep a note of the same for further procedure. Also, please mention this number in the subject line of the email while sending in your details. Thank you.

Caringly Yours,
Bajaj Allianz General Insurance