[Resolved]  Bajaj Allianz — unauthorised payment due mandate for policy [protected]

Website:

bajajallianzlifeonline.co.in/online/portal/logon/user_id_logon.jsp

I have retire rich policy no.[protected]. As mentioned in several previous complaints ithe service from this company is very bad. No complaint has been resolved to my satisfaction as of now forcing me to take up the matter with irdai for adjudication.
Now an email has been received by the company as under:
'as per request letter dated 3/01/2019, we hereby confirm that we have recorded as below: you shall pay the revised premium of rs 5000 from 03/01/2019 (Pa code (N/a)' unquote

I have never authorised any change in due date of the premium which is 25th of every month. Now this company has unilaterally has changed the premium due date to 03/01/2019 instead of 25th of every month as per the original terms of the policy.