[Resolved]  Bajaj Allianz — wrong policy document provided, indefinite delay for issuing new policy

Address:Bajaj Allianz House,Airport Road, Yerwada, Pune - 411006, 411041

Do not buy bajaj allianz motor insurance. I had brought it in june 2019 and still regretting. They issued me a wrong policy document with car fuel type as lpg whereas my car is cng. When i complained to them they asked me proof as rc book of the car, i gave them. Now even after 1 month of follow up they are not issuing me corrected policy. Also they are not giving me in writing that if anything happens to my car they will not reject my claim. So that clearly means they are not going to entertain any of my claim because while filing claim they will see policy is againt lpg and car is cng. Every time i call, they say "give us 24 hours" and dont revert back. I have recorded conversation and soon to file a police complaint. I spoke about this issue to rupali rathod & aneeta bhatt but they try to delay this indefinitely by saying "give us 24 hours". Following up since 1 month now.
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Aug 28, 2019
Complaint marked as Resolved 
Bajaj Allianz customer support has been notified about the posted complaint.
Verified Support
Jul 22, 2019
Bajaj Allianz Customer Care's response
Hi,

We've made a note of your concern. Please share your policy and contact number via email to [protected]@bajajallianz.co.in so that we can get in touch with you.

We have registered your complaint with Reference No. BA - 1464, keep a note of the same for further procedure. Also, please mention this number in the subject line of the email while sending in your details. Thank you.

Caringly Yours,
Bajaj Allianz General Insurance
Complaint comments 

Comments

I paid premium of 7935but receipt not received.I paid premium online. please tell me how to download receipt .

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