Bajaj Auto — 3 months no rc or no given complaint closed unilaterally no resolution arrogant staff no escalation contacts given by bajaj inaction

Address:

AKC Bajaj, Near Civil Court, Shahjahanpur, Shahjahanpur, Uttar Pradesh, 242001

Dear concerned, we purchased a ct100 alloy from akc bajaj, civil court, shahjahanpur on 21 may 2019. Come 13th august 2019 we still haven't received the registration certificate or registration number. With the traffic police drive in u. P on the chief minister's lead, we have to bear the brunt of bajaj unprofessionalism on a daily basis being harassed.
The fee wasn't even submitted in the rto for 2 months. We spend 30 minutes on the phone complaining, and the unprofessional, shameless, untrained and unethical staff closes the complaint at their end without any resolution. They have arrogant staff that misbehaves and feels like they have done you a favour by answering your query and aren't obliged to tell you why they sat on the file for two months. They will behave rudely and close the complaints on their end and bajaj is taking no penal action against this staff or dealership.
3 months later we have no rc are being penalised by the police and noone shares the escalation process even in customer care of bajaj.
We need the registration number and certificate urgently.
Also, you need to share the escalation mechanism and contact details of responsible managers for the customers. I guess they're hired to serve the customers.
Mainly do share the action that can/will be taken against such a dealership.
Because customers aren't fools filing complaints and the local staff can sit in their cozy offices and close the complaints at their whim and desire without any resolution and be smug about it.
This is total mental harassment of the customer and should invite legal action.
Thanks and regards,