[Resolved]  Bajaj Auto — BAJAJ CT110ES BS-6 is not functioning properly

I recently purchased BAJAJ CT110ES BS-6 Bike from New Smart Motors (NSM), Badkhal Market, Badkhal Pali Road, Opp. Sector 48, Near Truck Market, Badphal N.I.T. Faridabad - 121001.
I purchased bike on 29th December, 2020. First 2 weeks bike run smoothly but first day after first service of bike I start facing problems. Bike was turning off automatically once a day anytime when I was driving a bike. I paid approx. Rs. 470/- for Service of Bike.

On 30th December, 2020, Bike was turning off again & again when I was going to my home from office at night.

On 31st December, 2020, at morning my bike didn't started. I tried for 1 hour but no luck. Finally I was forced to go to office in CAB which costs me around Rs. 430/- and I reached office 1 hour late.

On 2nd January, 2021, I submitted bike to NSM Motors for fixing an issues and bike was in service center for 3 days. They tried to make a lot of efforts to fix an issue and anyhow I get the bike yesterday on dated 05th January, 2021. I was in service center for whole day due to which I missed my office. Reaching Service Center at morning to collect the bike cost me around Rs. 130/- . I get the bike at 6:30 PM and I came to my home and in between bike was running smoothly.
But again today morning on 06th January 2021, I tried to start the bike to go to office but bike didn't started. I tried to start the bike for 40 minutes but no luck. Finally I complaint this to NSM Motors again and they are collecting the bike again.

Again today, this issue cost me Rs. 425/- to reach the office.

What is the point of purchasing a new bike of bajaj if I forced to go to office in CAB and paying more than Rs. 400/- for one side visit?

Now I finally decided to submit a complaint of this. Now I want a new bike from Bajaj or refund of my money along with the money which I paid to Taxi Service due to this issue. Total amount which cost me is Rs. 66, 470/-
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Aug 13, 2021
Complaint marked as Resolved 
Verified Support
Jan 07, 2021
Bajaj Auto Customer Care's response
Hi Avinash,

We would like to investigate the issue. Kindly call our customer care number [protected] or register your complaint online by clicking http://bit.ly/2bNKlSK You can also write to us at [protected]@bajajauto.co.in, our team will provide the required assistance.

Regards,
Team Bajaj Auto
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