[Resolved]  Bajaj Auto — bajaj pulsar 150 authorized service center issue

Address:Rangareddy, Andhra Pradesh, 500072

I gave my Bajaj Pulsar for Service on[protected] at Talwar Bajaj, Kukatpally Authorized Service Point. The complaint was that there was Oil Leak from the engine. Upon inspecting the bike, the mechanic told me that it needs a half engine service to be done. For which without any questions asked I told them to do it. They initially asked for 5 days time to get it done. I heard his boss talking about the delays, so I told him its fine even if he takes 1 week. I made regular followups after the stipulated One week was over. They always try to give reason like mechanics are not available, staff are on leave etc. I even asked them to handover my bike, if they can't do it.

Today after two week, I got a call from Talwar Bajaj and they are asking me to agree for a full engine service. Its a complete negligence. It clearly indicates that they were not even working on my bike till today. I asked them to handover my vehicle as I handed over. Can't trust these people.
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Jul 23, 2018
Complaint marked as Resolved 
Bajaj Auto customer support has been notified about the posted complaint.
Verified Support
Jun 21, 2018
Bajaj Auto Customer Care's response
Hi Sravan,

We would like to investigate the issue. You can either call our customer care number at[protected] or register your complaint online by clicking http://bit.ly/2bNK4z5. You can also write to us at [protected]@bajajauto.co.in

Regards,
Team Pulsar
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