[Resolved]  Bajaj Auto — bajaj pulsar as 150: bike stops frequently

Address:560008

I am writing this after suffering a great deal with my bike and the kind of attitude taken by Bajaj Service centre to resolve the issue. I have a bajaj pulzar 150 AS. I bought it almost 2.5 years ago and have driven only 25000 km. But the problems in the bike has always been there from the start(battery went bad just after 2 weeks, bike stopped suddenly 1 month after purchase). I have never given my bike for servicing outside, except for bajaj service centre. But the real problem started 4 weeks back after I got it from servicing. The bike stops around 8 km regularly. I reported the same in service centre.
1. They said they have found the issue and changed air filter and 3 spark plugs.
2. I asked them why didn't they check this at the time of service itself as it is mentioned in the service manual that these should be checked at the time of service. They agreed and apologized.
3. As expected, the problem stayed intact. And this after I spent Rs. 635 extra for this apart from my Rs. 3000 service charge.
4. Final blow was 2 weeks back when I was returning from office @ 10pm in rain and it stopped. Much against my wish I had to drop it to nearby mechanic shop which I could find at that time. And now it is there for almost a week for repair. I don't what to do with this bike...
5. The kind of approach and product manufactured by bajaj is really disheartening and my family have always relied on bajaj. From Bajaj Super to Platina and with me now Pulzar AS 150.

The famous quote of bajaj: "Hamar Bajaj!" doesn't resonate with me anymore. Bajaj has lost its values and quality and I am never going back to bajaj.

Some Information for other customers and company as well:

Place of Purchase: Bangalore, Karnataka
Date of Purchase: 6th Novemeber 2018
Engine No: JEZCFF47807
Chasis No: MD2A82DZ7FCF43853
Service Centre mentioned: Khivraj Motors, Indiranagar, HAL 2nd Stage, Bangalore, Karnataka
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Aug 16, 2018
Complaint marked as Resolved 
Bajaj Auto customer support has been notified about the posted complaint.
Verified Support
Jul 16, 2018
Bajaj Auto Customer Care's response
Hi Biswas,

We would like to investigate the issue. You can either call our customer care number at[protected] or register your complaint online by clicking http://bit.ly/2bNK4z5. You can also write to us at [protected]@bajajauto.co.in

Regards,
Team Pulsar
Complaint comments 

Comments

Loan no-L2PDEL05751555
Sir/madam,
मेने अभी 15 दिन पहले पल्सर 150 केश पेमेन्ट पर खरीदी है जिसकी अभी कोई भी सर्विस नही हुई है पर उसके अभी से पीछे वाले शाकब 2 सिटिन्ग पर ही पुरे दबने लगे है। अब ऐसे मुझे क्या शाकब बदल कर दिये जाएंगे या उनको रिपेअर कर के दिये जाएंगे।
plz reply me
dr.[protected]@gmail.com

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