[Resolved]  Bajaj Auto — Bajaj service centre bad experience about my bike engine

Address:	Kurnool, Andhra Pradesh, 518501
Website:	www.consumercomplaints.in/new_complaint

Hi team,

I am syed. Noor ahmmed purchased & my total family is bajaj customer from 20years. Recently i changed my bike from bajaj pulsar 150 to "bajaj pulsar 150 as" bike in bangalore amba babaji showroom on 10\07\2015. I have done my bike services in correct time. My 1st & 2nd service compleate in amba bajaj showroom only & service was aswome & 3rd service done in proddature "haroon bajaj" at 9800 km on 16\04\2016 it is also gud, next day 17\04\2016 i was travelling to nandyal on the way my bike gave me trouble, i carry my bike in auto riksha to near by showroom in nandyal "nandi bajaj show room" they checked my bike and service manager told that "kluch bell" is broken you should pay for this & he said it will come under warranty but i will not replace parts under warranty because u have done all free service in other showrooms no benefit for us, if you want to claim spare parts then go back to that showroom where u have done 3rd service and claim their. I said to that service manager for bajaj it is india wide warranty he rejected to replace spare parts in warranty, then i called to haroon bajaj showroom in proddature and told my problem which i am facing in nandi bajaj showroom in nandyal then haroon bajaj person & service engineer from hyderabad spoke to nandi bajaj showroom person & then he accepted to replace parts in warranty. That it is very worst bajaj service centre in india. After replacing part he said bike came for "bore and he opened total bike engine" and he fitted the same and he charged rs 849.00 charges for engine open and mention in bill "labour name - as general service checkup" he opened all enginee. If opens he should replace with new engine doing instead of this he again fitted same engine in my bike & he charged rs 849.00 as labours charge for opening engine and how can he mention in bill "labour name as general service checkup". Once engine opened from that time i am facing many problems in my engine it is giving different sounds, very heat producing from engine, pickup discreased & bike engine running very hardly mileage is "33km" per litre.
After 10 days i was in hyderabad i was not satisfied with my bike and i gone to "rahul bajaj show room" they checked they told how can he open engine and they did general service and he also charge bill for service, problems created from ur bajaj show rooms and we should pay for this.
Still i am facing many problems, horn will not work properly & time will auto reset to. 12:00 15days once, visiting bajaj showroom become my activity in every 15days.
For ur reference i am attaching bill screenshot of "engine open bill".
I am not fully satisfy with my favourite bike ' bajaj pulsar 150 as ' i don't want to use this engine. Please fix the issue for my problem & please change engine for my bike.
We have good opening on bajaj bike, please save the name of bajaj company.

Waiting for ur positive response, respond for this mail asap "

Feel free to contact me.

Thanks & regards,
Syed. Noor ahmmed