[Resolved] Bajaj Auto — bike not fixed at service centre even after 1.5 months. | |||||
I own a pulsar 220f with registration no - mh 46v 8857. I had an accident about 2 months ago. The fairing was damaged. I gave my bike to bajaj authorised service centre on 3rd july and was told i'll get the bike within 2 days. But after 2 days they started giving me excuses that the part is not available of my bike which is 2012 model and somehow they got hold of the fairing from 2009-10 model which didnt even match my bike colour and were very inclined to install that to which i denied and hence they asked for 10 more days for the repair of the exact part. It has been more than 1.5 month and still i havent got back my bike. I dont think they even have the parts, from the past one week they have been promising that they are getting the parts in the evening and hence ask for 2 days more. I was supposed to get it back yesterday and now they postponed it to today and even today they didnt give it back. I am really frustrated. I even tried to contact their online customer care but it has been 2 days (Ref no - 183589) and even they didnt gave any response even after providing them with every detail they asked for. They havent given me any spare bike or any sort of compensation for the same. I am tired of this. The service center add is -"bharti bajaj, azure 360 degree comm. Lpp., kharghar, navi mumbai-410210. Ph[protected]" Whose main dealer is raigad bajaj, panvel maharashtra 410206. Ph[protected]" Kindly help me out. Was this information helpful? | |||||
Sep 24, 2017 Complaint marked as Resolved Bajaj Auto customer support has been notified about the posted complaint. Verified Support Aug 21, 2017 Bajaj Auto Customer Care's response Hi Saquib, We apologize for the inconvenience caused. Please be assured, we will look into your concern and get in touch with you. Regards, Team Pulsar | |||||
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