[Resolved]  Bajaj Auto — Bike performance degrading with every service.

Address:2, Annapurna Rd, Model Town Colony, Revenue Colony, Revenue Nagar, Indore, Madhya Pradesh 452009
Website:www.mangalambajaj.com

Dear Sir/Ma’am,
It’s been worst experience with MANGALAM BAJAJ Annapurna service center.
1. Incomplete delivery was done at the time of purchase. Accessories were given at 6th visit to showroom.
• Insurance paper missing ( given two days after vehicle purchase and Bajaj cruise 220 is mentioned in my paper. They provided additional copy later with street160 name but the insurance value mentioned in the paper is 0.00 )
• Disk lock missing ( given at 6th visit )
• Side reflector missing ( on complaining, Mr. Shailesh provided with the defected reflector and pasted on my vehicle with feviquick and tape ) when I told to register the complain against them, they provided me with the proper reflector.

2. Before my 1st service, my Bajaj avenger street 160 was perfect. Gear shifting issue coming from 1st service. My bike went for rework and issue was solved temporary. Problem again arrived after 100kms run (approx.)

3. After rework, my bike fuel gets cutoff and vehicle stops suddenly. Also my fuel meter is not working properly. Fuel indicator rise from empty to full after 2 -3 mins of refilling the tank.

4. I reported the above two problems again in my 2nd service. None of the issue is solved and feedback given that we have checked the vehicle and it is completely ok. But the problem still exist. Now the new problem started to come from 2nd service: fog starts accumulating inside the fuel meter.

5. Bike frame welding is not proper (manufacturing defect)

I gave my bike for rework at bajaj Mangalam service center on Saturday (24.07.2021) morning and they returned me sunday afternoon.

Just after 8 hrs of delivery, my bike's engine power again cutoff in the mid of Ring-road.
I tried calling the responsible authorities but none received my call.

I request replacement of my vehicle to be done now. Because It's a new vehicle and the problem is coming from the 1st service (750km).

I have mailed the same to bajaj but no reply is received till date over E-Mail.

Please see below Vehicle details for your reference :
Vehicle Name : BAJAJ AVENGER STREET 160
Vehicle No. : MP09XC7099
Owner Name : Shubham Dubey
Contact No : [protected]

Best regards,
Shubham Dubey
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Sep 11, 2021
Complaint marked as Resolved 
Verified Support
Aug 03, 2021
Bajaj Auto Customer Care's response
Hi Shubham,

We would like to hear from you and discuss any issues that you may have faced. Request you to call our customer care number [protected] OR register your concern on our website at http://bit.ly/2bNKlSK. You can also write to us at [protected]@bajajauto.co.in

Regards,
Team Bajaj Auto
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