Show menu
Close
FAQ FAQ Categories Categories Sign in Sign in
Close
ADVERTISEMENT

[Resolved]  Bajaj Auto — Bought a new bike but I am the second owner because of their mistake

I have bought bajaj pulsar ns 200 from SMP bajaj, Amalapuram. The next day when i was out of town, they called me and said there was a slight mistake in my name in RC and they wanted me to come to the showroom for fingerprint. I went there next day and they told me that they will call me when needed for the fingerprint. After 20 days they asked me to come to SMP bajaj, gannavaram. I went there without any questions. The person there asked me to place my finger on the scanner to complete the process. Then i got a doubt and asked him what actually happened. He said it was nothing, the bike got registered under another person and they have cancelled that registration and applied for a new one so that I would be the first owner. I went to RTA and checked for the details and found that they have applied for transfer of ownership. They have mislead me. My joy of getting a new bike was lost as i found i am the second owner legally. I took the application and went to the showroom and they said they were unaware of this and will resolve the issue. I used to travel there every few days as they asked me to come and said the person was not available. Its been 3 months 15 days but there is no resolution. I have contacted the customer care as well but no use. And now they are asking me to go to Kakinada to resolve the issue. I request for compensation for all the time i have lost and the money i have spent traveling to and fro from the showroom and also for cheating me
Was this information helpful?
No (0)
Yes (0)
Apr 16, 2021
Complaint marked as Resolved 
Talked to the Dealer and resolved the issue.
Complaint comments  Add a CommentShareTweet

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    Bajaj Auto
    Customer Care Service
    Customer satisfaction rating
    52%
    Complaints
    3999
    Pending
    0
    Resolved
    2064
    Bajaj Auto Phone
    +91 20 2747 6151
    +91 20 2747 2851
    Bajaj Auto Address
    Akurdi, Pune, Maharashtra, India - 411035
    View Full Information
    ADVERTISEMENT