[Resolved]  Bajaj Auto — clutch plate of my newly purchased pulsar are not yet replaced since last 2 month, my call log are unattended

Address:

Lucknow, Uttar Pradesh

I vijay kr dubey has purchased a pulsar m/cycle from vikas automobiles, mama chauraha, kurshi road, lucknow. I was told by the service centre that the clutch plate of the bike is not working which to be replaced. I was facing trouble in the bike since the day i purchased the vehicle. I told them to replace the clutch plate. I am ready to pay the amount for the part to be replaced.

Vikas automobile has informed that we can't replace the part at this time because they reasoned that my vehicle is bs-iv model. Its clutch plate is not available at any of the service centres of bajaj at lucknow.

They handed over my vehicle and told that they are inquiring the company for availability of clutch plate.

I am waiting, waiting & waiting for call from agency.

I have raised a complaint 15 days before.in-spite of that my complaint are not resolved yet.

My pulsar is left out of order since.50 days

I am very annoyed with the service of the agency.

I want my issue to be resolved immediately. Whatever the part in the vehicle defective to be replaced. I am ready to bear the cost of parts.

If my issued are not resolved after this complaint within 2-3 working days i will move to consumer foram and will raise complaint against the agency.