[Resolved] Bajaj Auto — complaint on auto debit funds | |||
Concerned team, I have taken a 2 wheeler Pulsar 150, Blue colour on 17th Aug 2015 in Bangalore with Bajaj auto finance. My total loan amount was 81, 264.00. Which I have paid in time, my last installment was paid on 28th September 2017. My current outstanding amount is zero. None of your team contacted me from my last instalment date(i.e.[protected]. If there were any pending amount has to be paid, that has to be coordinated, which didn’t happened from past 10 months. I have not received any kind of Message or call from Bajajauto finance team. On[protected], Funds Rs 295.00 has been debited 4 times, total amount of Rs 1180.00, debited from my account without any kind of information. During my loan period, If I delayed to pay my instalment on time, Bajaj auto finance agents were calling me 10 times in a day and they abused me with vulgar words. They used to tortured me very badly just for a delay in payment of only one month. If there were any pending amount to be paid, I would have done it, if Bajajauto finance agent informed. But now, this incident is unaccepted, unprofessional. I’ve spoken with your representative given ph on : [protected] Representative name: Ms. Madhu She informed me to write an detailed escalation on the same. I look forward to hearing from you in next 48 hour to resolve this problem. If I do not hear from you within 2 days I will file complaints with the appropriate consumer agencies and consider my legal alternatives. I’ll make sure that Bajajauto finance will lose your reputation. I am enclosing copies of my receipt. I may be contacted at the above address and phone number. Sincerely, Find my details below Name :RANJITH R Loan Agreement Number: L2WBAN03803745 Address: 4 18TH MAIN 6TH CROSS HAL 2ND STAGE NEAR SRINDHI SAGAR Mobile: [protected] Email: [protected]@gmail.com Thanks & Regards Ranjith R Frantel Biz - Manager Was this information helpful? | |||
Aug 23, 2018 Complaint marked as Resolved Bajaj Auto customer support has been notified about the posted complaint. Verified Support Jul 23, 2018 Bajaj Auto Customer Care's response Hi Ranjith, We would like to investigate the issue. You can either call our customer care number at[protected] or register your complaint online by clicking http://bit.ly/2bNK4z5. You can also write to us at [protected]@bajajauto.co.inRegards, Team Pulsar | |||
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