[Resolved]  Bajaj Auto — deny in service/late service

Address:Jaipur, Rajasthan, 302001

Sir this is ankit from jaipur i give my bike 200 na pulsar on service center saturday they promise me to deliver bike at 6pm but it's monday already and they're denying... They can't even do there work properly stole petrol from bike didn't even call if some part is missing or unavailable i wants to file a case against them plz give me customer support... Service center name r. S bajaj... I'm standing here from last 2 hr and they're keep giving me excuses by stating (Abi 12 bajne me time h n ol) and they did worst job possible... And now i think they gonna charge me labour charges again bcz they made a new job card for the job they didn't able to done on saturday... Bajaj service sucks they don't keep promise

I was here for to change front foot stand and oil due to that some problems occur in rear brakes now they're changing some pump thing in my vechile i don't know what's going on here they keeps making mistakes and increasing my bill
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Jun 3, 2018
Complaint marked as Resolved 
Bajaj Auto customer support has been notified about the posted complaint.
Verified Support
May 03, 2018
Bajaj Auto Customer Care's response
Hi Ankit,

We regret the inconvenience caused. We value our customers' trust in us and do not encourage any negligence towards them. Kindly call our customer care number at[protected] or register your complaint online by clicking http://bit.ly/2bNK4z5 You can also write to us at [protected]@bajajauto.co.in, our team will provide the required assistance.

Regards,
Team Pulsar
Complaint comments 

Comments

I bought Palser ns 200 at R.K Bajaj in Virudhunagar. Firstly bike condition was good. The first service saw the problem in Front Disc. I have been given a regular service in a service center for a month. But they have been told that the material is not coming. The bike is driving scared and safe.
Bajaj Auto Customer Care's response, May 3, 2018
Verified Support
Hi Kumar,

We would like to investigate the issue. Kindly call our customer care number at 1800 233 2453 or register your complaint online by clicking http://bit.ly/2bNK4z5 You can also write to us at [email protected]

Regards,
Team Pulsar

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