Bajaj Auto — Excess amount received from customer by showroom manager.

Fazlullah

Address:

M/s Sri Sai Motor Plaza, Sarpavaram Junction, Kakinada, East Godavari District. AP

I, smt. Rehana begum w/o s. M. Fazlullah have purchased ns200 vehicle on[protected] at m/s sai motor plaza, sarpavaram junction, kakinada, east godavari district of andhra pradesh. I have paid an amount of rs.1.60 lakhs. Whereas the on-road price of the vehicle i. E invoice cost+insurance+lifetax+tr+pr comes to rs.1.52 lakhs only. After verifying all these calculation, i have asked about the difference amount (1.60 lakhs - 1.52 lakhs) of rs.8, 000/- to mr. Deepu who is the sales executive of the showroom, he was given very reckless and careless answer to me. Being a women customer, i feel very bad with his vulgar attitude. The excess amount of rs.8, 000/- which was collected from me, may please be return back to me. Other wise i have to go to court of law. For your kind information, i am the employee of judicial department working in district court of kakinada, east godavari district.
I hope that you will do justice and take appropriate action to return back access amount of rs.8, 000/- to me at an early date.
Thanking you.

Yours faithfully,
Smt. Rehana begum

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Sep 14, 2020

Updated by Fazlullah Early action is solicited in this regard.

Verified Support

Sep 24, 2020

Bajaj Auto Customer Care's response Hi Fazlullah, we would like to investigate the issue. You can either call our customer care number at [protected] or register your complaint online by clicking http://bit.ly/2bNK4z5

Oct 01, 2020

Updated by Fazlullah I, Fazlullah, had filed online complaint against the Showroom Manager and Sales Executive of M/s Sai Motor Plaza, Sarpavaram Junction, Kakinada, E.G.District of Andhra Pradesh on[protected] and again[protected] with regard to excess payment of Rs.8, 000/- collected from me on the purchase of New Pulsar NS200. Further, it is informed that, I have received a SMS on my phone on[protected], mentioning that "Dear customer, Thanks for informing us about your concern. Your reference No.is ISR-757306. Our dealer SMP BAJAJ ([protected]) will contact you shortly". I have not yet received any phone call from above phone number, which was mentioned by you. I once again request you to solve my problem immediately. Other wise, I will go to print media and Police station to complaint against Mr.Babji (Branch Manager of Sai Motor Plaza) and Mr.Deepu (Sales Executive) under 420 Cheating case.

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Fazlullah

I, Fazlullah, had filed online complaint against the Showroom Manager and Sales Executive of M/s Sai Motor Plaza, Sarpavaram Junction, Kakinada, E.G.District of Andhra Pradesh on[protected] and again[protected] with regard to excess payment of Rs.8, 000/- collected from me on the purchase of New Pulsar NS200. Further, it is informed that, I have received a SMS on my phone on[protected], mentioning that "Dear customer, Thanks for informing us about your concern. Your reference No.is ISR-757306. Our dealer SMP BAJAJ ([protected]) will contact you shortly". I have not yet received any phone call from above phone number, which was mentioned by you. I once again request you to solve my problem immediately. Other wise, I will go to print media and Police station to complaint against Mr.Babji (Branch Manager of Sai Motor Plaza) and Mr.Deepu (Sales Executive) under 420 Cheating case.