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Bajaj Auto Finance Complaints & Reviews

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Last updated Dec 19, 2019
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Bajaj Auto Finance Head Office Address

2nd Floor, Pushpak Building, Above Bajaj Probiking Showroom, Panchwati Cross Road, C G Road
Ahmedabad
Ahmedabad District
Gujarat
India
380009

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+91 79 6607 0373
248
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Bajaj Auto Finance reviews & complaints(141)

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Hi,

I was bought the bike almost 8 months before but still i am facing below mentioned problems. I am explained the issues to showroom every time but they not clearing my vehicle kilo meter conditions was very worst.

1. Show room additionally charged 1000+ amounts during the bike purchase. So i have asked the prize details to showroom on nextday. They are waiting almost 2 hours after that showroom informed like...
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I have not received NOC copy from Bajaj Auto Finance Ltd.for my vehicle (Platina, Reg.No.WB34P9799, Dt:[protected], Certificate No.R-201542/[protected] no customer care No. & Other details. My present address is:
Mahesh Das
I.I.T, Campus, Qr.No. H-106,
Post: I.I.T, kharagpur,
Dist: paschim Midnapore,
State: WestBengal,
Pin: 721302.
mobile No: [protected].
Bajaj Auto Finance customer support has been notified about the posted complaint.
Apr 11, 2017
Jayanta kr. das's response
Sir/Madam,

With due respect, I have taken Two Wheeler Loan from Bajaj Auto Finance Limited, vide Loan Account No :- L2WGUW04072468, in the Name of Jayanta Das, so please provide loan statement in my e-mail: [protected]@gmail.com
Sir/Madam,

With due respect, I have taken Two Wheeler Loan from Bajaj Auto Finance Limited, vide Loan Account No :- L2WGUW04072468, in the Name of Jayanta Das, so please provide loan statement in my e-mail: [protected]@gmail.com
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    Dear Sir I got a call from Mr. Kannan on 29/05/2015 regarding the loan taken from Bajaj Auto Finance, Pondicherry on 25/07/2003 and last 2 or 3 EMI got bounced & Paid through DD payment. As I was out of country during the period, I asked my father to pay all remaining amount and my father paid through DD/ Cash to Finance collection agent and also Bajaj collection agent updated my father that no further payments pending regarding this. we lived in the address till mid of 2014 but till that time we weren't received any further notice on this I am ready to pay if I miss that unknowingly, But I would like to see a loan statement before I pay and need month of time to pay the amount and my proposal no: 24230 as per the record Regards Ragupathy G +[protected]
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      Sir/Madam, My self Rakesh Chandra Nanda . from Balasore, Odisha . i purchased a bajaj platina from supreme automobile pvt ltd . my loan account no is L2WBAL01770212 my monthly emi was 1384/- and when i purchase i paid one month advance to showroom manager and now i clear my all emi accept one . and when i told for my advance money they told that manager leave job and now you pay last emi . otherwise you dont get your NOC and rapidly call me and badly behave me .
      +1 photos
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        Bajaj Auto Finance Limited Sign Bajaj Finserv Lending — I request to register my complaint then close my account and send my NOC to my residential address.

        I have a Bajaj finance Loan for my computer and I pay due payment properly. My last due payment amount Rs.2500/- has been paid on 30.03.2012 (Receipt No.[protected].But you settlement letter of account is settled and no outstanding is pending. The settlement copy which given from you, it was printed the Loan account Number by Mistake ( Loan account No.[protected]. My Loan account Number is[protected].So, I request to verify my settlement letter...
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        Bajaj Auto Finance — Misused my blank cheque

        Dear Sir/Madam,

        This is Mr.Shashikant.V.L residing at #68, 2nd stage, Ramaswamy Layout, Nanjangud wish to bring your kind notice that, I have purchaged an Washing machine from Srikanteshwara TV Shop in EMI (Loan No-508-DDF[protected]associated with Bajaj Auto Finance and accordingly all EMIs had been cleared and obtained the clearance certificate from Bajaj Finance, during that I have asked my blank cheque, but they told no...
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        Little Guru [protected]@gmail.com
        Feb 12 (13 days ago)

        to BFL
        Dear Sir
        Thank you for your kind response .
        Can i know when i 'll get it ?
        Pls do faor as early as possible.
        Thank U
        Guru


        BFL CUSTOMER CARE
        Your request is registered. Request ID is- [protected] Your query will be add...
        Feb 13 (12 days ago)

        Little Guru [protected]@gmail.com
        Feb 22 (3 days ago)

        to BFL
        Respected Sir
        Thank you for your immediate response and i got NOC, but its not satisfy me, bcoz i am not able to get my RC Book.
        Reasons : 1. My data is not in the vehicle purchased shop. ( K R R Autos - TIRUPUR )
        2. When i went to ask the dealer he told, the all old RC Books are surrender all to BAJAJ Auto Finance bcoz they has to submit the RC Books whom are avail BAJAJ FINANCE in 2005.
        3. When i call up BAJAJ Finance customer care, they ask me to get Duplicate RC.
        4. But the formality is to get duplicate is, has to put FIR in nearest police station.
        5. When i go to Police Station to made a complaint, what they are asking is, by last week only you got NOC, then how it possible to get RC Book previously ... So something is problem with you . Pls you have to ask BAJAJ FINANCE only . like they replied.
        So kindly reply for me for the next legal action.
        By
        Confused - GURU


        BFL CUSTOMER CARE
        Your request is registered. Request ID is- [protected] From: Little Guru [mai...
        Feb 24 (1 day ago)

        Little Guru [protected]@gmail.com
        7:34 PM (0 minutes ago)

        to BFL
        Respected Sir
        Thankyou for your cooeration. But still i am not able to get RC Book. Reasons are following:
        1. The Dealer was closed and change his dealership and Shop. Even though they dont have data from 2005-06.
        2. When i went to ask my RC, simply they said we surrender all RC Book to BAJAJ FINANCE as per your rules and regulations and you have to get duplicate RC From BFL.
        3. As per the formality to get duplicate we have to put FIR complaint in nearest police station.
        4. I went to put FIR in police station, what they are asking is, before on week only you got NOC, how possible to get RC Book earlier. So Something is wrong with you. Pls check your BFL person. He only can able to give RC for you.. like they told.
        5. So again i call up BFL customer care through phone, they reply to raise a complaint to get it. wise they 'll guide you to get it
        6. So kindly i request you to help me to get it wise guide me to legal complaint.
        Thank you
        Kumaraguru N
        Aug 14, 2020
        Complaint marked as Resolved 
        Little Guru [protected]@gmail.com
        Feb 12 (13 days ago)

        to BFL
        Dear Sir
        Thank you for your kind response .
        Can i know when i 'll get it ?
        Pls do faor as early as possible.
        Thank U
        Guru


        BFL CUSTOMER CARE
        Your request is registered. Request ID is- [protected] Your query will be add...
        Feb 13 (12 days ago)

        Little Guru [protected]@gmail.com
        Feb 22 (3 days ago)

        to BFL
        Respected Sir
        Thank you for your immediate response and i got NOC, but its not satisfy me, bcoz i am not able to get my RC Book.
        Reasons : 1. My data is not in the vehicle purchased shop. ( K R R Autos - TIRUPUR )
        2. When i went to ask the dealer he told, the all old RC Books are surrender all to BAJAJ Auto Finance bcoz they has to submit the RC Books whom are avail BAJAJ FINANCE in 2005.
        3. When i call up BAJAJ Finance customer care, they ask me to get Duplicate RC.
        4. But the formality is to get duplicate is, has to put FIR in nearest police station.
        5. When i go to Police Station to made a complaint, what they are asking is, by last week only you got NOC, then how it possible to get RC Book previously ... So something is problem with you . Pls you have to ask BAJAJ FINANCE only . like they replied.
        So kindly reply for me for the next legal action.
        By
        Confused - GURU


        BFL CUSTOMER CARE
        Your request is registered. Request ID is- [protected] From: Little Guru [mai...
        Feb 24 (1 day ago)

        Little Guru [protected]@gmail.com
        7:34 PM (0 minutes ago)

        to BFL
        Respected Sir
        Thankyou for your cooeration. But still i am not able to get RC Book. Reasons are following:
        1. The Dealer was closed and change his dealership and Shop. Even though they dont have data from 2005-06.
        2. When i went to ask my RC, simply they said we surrender all RC Book to BAJAJ FINANCE as per your rules and regulations and you have to get duplicate RC From BFL.
        3. As per the formality to get duplicate we have to put FIR complaint in nearest police station.
        4. I went to put FIR in police station, what they are asking is, before on week only you got NOC, how possible to get RC Book earlier. So Something is wrong with you. Pls check your BFL person. He only can able to give RC for you.. like they told.
        5. So again i call up BFL customer care through phone, they reply to raise a complaint to get it. wise they 'll guide you to get it
        6. So kindly i request you to help me to get it wise guide me to legal complaint.
        Thank you
        Kumaraguru N

        Bajaj Two Wheeler — complaint about my two wheelers service

        The major service of my discover 125cc bike on the kilometer of 15000 is done under kalingal service center attingal ( authorized service center of bajaj ), I just clarify that service is perfect. i need your help for my compliant.

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          Bajaj Auto Finance — NOC Certificate Not received yet for Bike No UP -78- BF-4420

          Sir my self Anoop Shukla S/o Late K.K. Shukla R/o 127/158 W-2 Juhi Barra By Pass Kanpur (U.P). i buy a Bajaj Discover 110 Motor Cycle No UP -78- BF-4420 on 11/12/06. all the due of aforesaid bike was paid by me. But Noc Certificate not recived to me till today. With regards Anoop Shukla Mob - [protected] ; [protected] anujkm.[protected]@gmail.com...
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          The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

          Bajaj Auto Finance — take action against this harassment

          I have finance bike from Rajiv Raj Bajaj at Durga Puri Chowk, New Delhi on November 2012. I have continue paying my installment by ECS. But Dec. 2012 ECS amount Rs.1904.00 has failed due to financial problem. I was requesting to Bajaj recover branch for this payment, I will paid this installment in the month of 10 Jan. 2013. She / He is continue misbehave with me & my family. We are sending his / her contact no.[protected] & [protected].br...
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          Resolved
          The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

          Bajaj Auto Finance Ltd — Regarding Issue of NOC letter

          Dear Sir/Madam, As per the above subject line, I had purchased new Bajaj CT-100 DLX motorcycle thru. BAFL in Nov, 2004 & according to the HPA, it was my responsibility to pay regular EMI's to BAFL. Now, the bike is going to complete 9 years of service & thinking to get a new Bajaj Bike in a buy-back scheme with Bajaj CT-100 DLX. As per the Bajaj Finance Rule, It is mandatory to have NOC letter & subsequently asking...
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          The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

          Dear All

          I got the two wheeler loan from bajaj finance on 2006, i paid continuously one year after that i paid advance EMI on cash mode through the Excutive, after six month i ask my cheque leaf but no one response and not return my cheque leaf, after that i am not pay last 3 due's, at the same time that period bajaj Tuticorin office fired and lost more RC books, so i ask my RC and cheque's, but no one response, after that some excutives came and ask the due amount that time i told, provide my RC book and my cheque else i am not pay, that excutive said, ok sir we will check and arrange after that we collect. but still no one will come come, but they are raised cibil. Then I ask Bajaj madirai office. they are asking Rs.16000.
          Aug 14, 2020
          Complaint marked as Resolved 
          Dear Customer,

          For queries related to auto loans, please call[protected] or you can write to – [protected]@bajajauto.co.in

          With regards,

          weCare
          Bajaj Finserv Lending
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            MADAM/SIR/
            I AM RECEIVING FREQUENT SMS REMINDERS ON EMI PAYMENT FROM BAJAJ AUTO FINANCE IN MY MOBILE NO [protected]
            IN RES ESPECT OF REF L2WKTM 02183414
            I AM IN NO WAY CONNECTED WITH ANY LOANS OF THE ABOVE FINANCE COMAPANY. I HAVE COMPLAINED TO THEIR PEOPLE TO STOP SUCH PRACTICES IN VAIN. I SUSPECT FOULPLAY BY THEIR CLIENT IN GIVING WRONG MOBLE NO AND THE COMPANY INCORPOATING THE DETAILS WITHOUT PROPER VERIFICATION.
            PLEASE DELETE MY NO IMMEDIATELY FROM THEIR RECORDS
            THRESIAMMA ANTONY.
            Aug 14, 2020
            Complaint marked as Resolved 

            offering various SMS services — unsolicited calls

            inspite of registering NDNC, my reference number is A[protected] unsolicited calls are still coming. it's been more then 2 months since i registered my mobile no.

            Bajaj Auto Finance — Proper details not providing

            Dear Sir,

            It is very upset that the services of Bajaj Auto Finace is not providing the details,

            In all over Bangalore, They do not mentioned a single conatct no.

            Since I'm a wokrig employee, i cannot run around there office daily.

            And in phone, they have clearly declained to provide tyhe details,

            This is the where i request Bajaj to provide there details clearly,

            Also when an Loan amount is not paid by the Customer, they are going to charge the extra fime on the same, but the same thing is never going to be noticed to the customer till he comes for the NOC letter.

            This is the worst way of providing the services.

            Regards,
            Sir/Mum, My name is R.Vivekanandan, I have purchased Bajaj Platina Dts125 in Dec 2008, now i have completed the finance and i want to get my NOC and hypothication cancellation letter.I have purchased vehicle in KLN bajaj auto show room at Annanagar in Chennai.In this regard where i can go for this clearing this matter? I have already went which i purchased KLN bajaj auto show room, they are responded me, What i do? Kindly help me.
            Dear Team,


            I am Nilesh Mhaske. I Had purchess Bajaj Bike in Pune satara Rd showroom But fiance person cannot provide me my customer id.

            It is very upset that the services of Bajaj Auto Finance is not providing the details,

            Since I'm a working employee, i cannot run around there office daily.

            So Please provide my Customer ID. [protected] this is my contact no please call me.


            Thanks & Regards

            Nilesh Mhaske
            [protected]
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              I am DHAMODHARAN.R my loan no: L2WCOI01379075 and my vehicle no: TN66E2157. I have foreclosed my loan account on 23.03.2013 but still not received your concern N.O.C. This month 10.04.2013 your cheque bounced in my account. I don't want any reason , today i want N.O.C. Your concern Staff no respond to me in saibaba colony, coimbatore branch, Manager and collection staffs, i ashamed and very very poor customer service. this is last warning to ur concern, otherwise i put into this case my legal advisor. take necessary action immediately.
              Aug 13, 2020
              Complaint marked as Resolved 

              Bajaj Auto Finance Ltd — N O C

              SIR/MADAM


              I am DHAMODHARAN.R my loan no: L2WCOI01379075 and my vehicle no: TN66E2157. I have foreclosed my loan account on 23.03.2013 but still not received yoUr concern N.O.C. This month 10.04.2013 yoUr cheque bounced in my account. I don't want any reason , today i want N.O.C. YoUr concern Staff no respond to me in saibaba colony, Coimbatore branch, Manager and collection staffs, i ashamed and very very poor customer service. this is last warning to Ur concern, otherwise i put into this case my legal advisor. take necessary action immediately.
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                The Bajaj Showroom Owner in Periyakulam cheating all bajaj customers, so many bajaj customers in periyakulam worrying about this problem, Customers when giving the bikes for service or for some problems, At the time he is producing the fake bill and collecting too much money from the customers, customer feel better to leave bike in ordinary workshop, for small light adjustment/ brake tight / chain tight he is collecting more than 200 according to the customers, I FEEL HERO / TVS ARE BETTER THAN BAJAJ FOR THIS TYPE OF ISSUES in Periyakulam.
                Bajaj team should Take action immediately!
                Aug 13, 2020
                Complaint marked as Resolved 
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                  VEHICLE SMART CARD (WB24V-9703) not receivedDear Sir,
                  I, Sanjay Dey have bought a two wheeler (Bajaj Discover 125/Chassis no. MD2DSJZZZVPA-40710/Engine no. JZVBVA-14462/ Vehicles No. WB24W - 9703) on 09th MaY, 2012. But till date I havent received my smart card. I went to the motor vehicles department Barrackpore, from where Registration my bike, they told me that "Not found my documents" Stand by I was given applications. 1 months already passed, till now I didn't receive my smart card. Request you to please look into this & take necessary action as soon as possible.


                  Sanjay Dey.
                  [protected]
                  +3 photos
                  Aug 13, 2020
                  Complaint marked as Resolved 
                  I want smart card of discover 100 cc, first card was damaged please give the new card

                  did not received RC book and key of pulsar bike

                  ACCOUNT INFORMATION My Pulsar Bike Loan A/c No.[protected] and date of last payment 28/02/2010 and date reported and certified 03/10/2011.written of status.as per cibil report on dated 17/04/2013.
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                    With due respect, I have teken Two Wheeler Loan from Bajaj Auto Finance Limited, vide Loan Account No :- L2WASA00525546, in the Name of SUKHENDU DAS so pls provide loan statemtent in my e-mail: [protected]@yahoo.co.in
                    Aug 13, 2020
                    Complaint marked as Resolved 

                    Bajaj Finance Ltd. — not receive emi account statement

                    Dear sir,
                    With due respect, I have taken two wheeler loan from Bajaj Auto Finance Ltd.,Vide loan Account no L2WASA00525546 in the name of Sukhendu Das,So please provide loan statement in my E-mail sukhendu.[protected]@gmail.com

                    regards
                    sukhendu das
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                      DEAR SIR,
                      I GOLCONDA MOHAMMED ISMAIL H.NO 56/69, KHANDERI STREET, KURNOOL. BAJAJ LOAN NO[protected] TAKEN ON BAJAJ BIKE LOAN PERIOD[protected]. EVEN AFTER 4 YEARS OF COMPLETION THEY ARE NOT GIVING MY NOC, STATING THAT ONE OF MY CHQ HAS NOT CLEARED. I CONFIRMED FROM MY BANK STATEMENT IT'S ALREADY CLEARED AT MY END. THEY ARE REPEATEDLY HARASSING ME ON TELEPHONE OR ELSE THEY WILL FORWARD THIS TO CBIL DEPARTMENT AND MY CBIL CREDIT RATING WILL BE LOOSED IF I DON'T COME AND SETTLE THE PAYMENT IN THEIR HYDERABAD OFFICE FOR THE CHQ PAYMENT WHICH IS ALREADY CLEARED IN MY BANK STATEMENT AND THEY ARE NOT EVEN PRODUCING MY REFLECTED/BOUNCED CHQ WHEN I AM DEMANDING IT. THE OFFICE OF KURNOOL TOWN IS ALSO REMOVED MAKING IT MORE INCONVENIENT FOR ME.
                      SIR I REQUEST THE CONCERNED AUTHORITY TO PLEASE HELP ME IN THIS REGARD AND NOT TO HARASS THE CUSTOMERS IF THE MISTAKE IS AT THEIR END AND HELP ME TO GET MY NOC.
                      Aug 13, 2020
                      Complaint marked as Resolved 

                      Bajaj Auto Finance Ltd — Pending Full & Final payment after resignation

                      I was working in Bajaj Auto Finance Ltd and i resigned on 23rd Aug. 2008 than i got my relieving letter but still i am not receiving my full & final payment. Please do the needful and release my payment. My ticket no is 66948.

                      Bajaj Auto Finance Ltd — PF NOT RECEIVED AFTER 5 YRS

                      Hi
                      my name is Vijay N wankhede i am ex- employee of Bafl indore branch's attch location Ratlam ( Ticket No k-6660 ) i am releaved by the company on 31-dec-05 that time i had done all the formalities of pr told by Branch manager of Bafl indore but till date i have not received my pf amount.
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                        sir,
                        i failed to pay an EMI of one month OF NOVEMBER 2012, the executive called me and said he would collect it personally,but i said
                        i'll pay the entire balance{including future installments}.then the manager of BAFL jp nagar branch Mr.VINOD called me and demanded the november month installment,even after my repeated request that i'll pay the total EMI's, suddenly he started talking in abusive language.
                        I DONT KNOW WHERE DID I GO WRONG IN THIS?
                        the balance payment is of one month but i said i'll pay the future EMI's also even then also this guy used such a language that its shame on BAFL
                        this kind of person never deserve this kind of post in such a reputed company.
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                          Bajaj Auto Finance Ltd. — Two Wheeler Loan Statement

                          Loan Account Statement

                          Sri/Madam,

                          with due respect, I have taken two wheeler loan from Bajaj Auto finance limited, vide loan Account No : L2WBAN01244121, in the Name of Somegowda, So pls Provide Loan Statement in my email : [protected]@gmail.com

                          I am request for Somegowda

                          I am Somegowda Sister, Sumalatha D.B...
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                          The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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                          The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

                          Dear Sir/Madam,
                          I would like to inform you that on May'2008 I have purchased a Godrej make Fridge from National Vission,Gunjan, Vapi, on hire purchase basis. At time of purchasing the same I have submitted Seven post dated cheque. The cheque no 379182 is not submitted to my Account in Bank of Baroda,Daman Branch for clearance as it is not reflected in Bank statement.

                          I have not noticed the discripency & nobody pointed out from your side.

                          As a result till date the payment is due.

                          Finally I am requesting you please look into the matter for settle the account & advice me how to pay this amount.
                          Please note that my proposal no is 81974.

                          I am ready to pay the amount & advice how to pay the same.
                          I also like to get a NOC from you.

                          Looking forward for your reply.

                          Thanking you with Regards,

                          Shubhashish Sarkar.
                          Proposal No: 81974
                          Contact No: [protected]
                          Email : s.[protected]@gmail.com
                          Aug 13, 2020
                          Complaint marked as Resolved 
                          Dear Shubhashish,

                          At the outset, please accept our apologies for the inconvenience caused.

                          To help us expedite the process of resolution, could you please share your Contact Number and Loan Account Number with us?

                          With regards,

                          weCare
                          Bajaj Finserv Lending
                          Dear Subhashish,

                          We have sent You an e-mail requesting for the Complete loan details.

                          Kindly Respond to It to Help us Serve You Better.

                          With regards,

                          weCare
                          Bajaj Finserv Lending
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