[Resolved] Bajaj Auto — my bike is not received | |||
I had accident from my bike bajaj pulsar 135ls on 1 january 2018 near jamoti at goa-belgaum highway and luckily i doesn't get hurt. And i took my bike to jagajampi bajaj in belgaum on the same day and i live here also at present. So bike was in not good condition from front side and it's almost gone from front side.. And i asked them to repair my bike then they asked about my insurance so i told them yes, i have insurance for my bike and i want to claim that.. And they asked for all the documents and i gave all the documents they asked for on 4 january 2018 due to my personal reason i submit that documents late.. And after taking all the documents they said tomorrow one person from insurance company he will do inspection of your bike and after that we do as he say to us.. Then that person who comes for inspection asked them repair bike.. And one day when i asked about status of bike they said doesn't have spare parts whatever they need for repair. So we ordered spare parts. Then i asked when it'll be get ready then they said actually we don't know.. It depends on company sir, when company will send, then only we'll start our work sir... Today is 18 january and almost 15 days are going to over now and spare parts doesn't come yet... And i am very disappointed with this and i am having convince problem also.. I want to know when my bike will get ready... Was this information helpful? | |||
Feb 23, 2018 Complaint marked as Resolved Bajaj Auto customer support has been notified about the posted complaint. Verified Support Jan 23, 2018 Bajaj Auto Customer Care's response Hi Sanjay, We regret the inconvenience caused. Please call our customer care number at[protected] or register your complaint online by clicking http://bit.ly/2bNKlSK You can also write to us at [protected]@bajajauto.co.in, our team will provide the required assistance. Regards, Team Pulsar | |||
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