Bajaj Auto — Poor service of bajaj service center

Address:BAJAJ AUTO (Suri Auto Works, F-891, Virender Nagar Janak Puri Road, Delhi - 110058)

I, rajendra kumar has bajaj pulsar 180 since 2016. I serviced my bike from authorized bajaj service center (Suri auto works, f-891, virender nagar janak puri road, delhi - 110058) for change my shock absorber rod. But they did not fitted proper, they just adjusted bottle plastic instead of shock absorber bushes and warsel. And for that, too much sound from bike i can't able to travel long distance in this bike due to shocker problem, i also told in service center, they said "we don't have shock absorber buses and waiting for equipment from company and day by day it's 20th day and the told on call still not received equipment. I daily call him and ask for same and daily, they said still not received. I already called in customer support for raise my complaint, they said we will take action against him and resolve my query but still not get any satisfactory answer.
My service request ref no-. Isr-755870
My question is that if the service center doing this type of illegal job then where to go customer for their bike service, and if i want any adjustment in my bike then i can go in local bike service. I enjoyed the bajaj bike but this time i has been troubled too much.
I think that the bajaj company should get a step against this type of service center. Please revert me in any further information & a soon reply from your end is highly solicited by me.
Was this information helpful?
No (0)
Yes (0)
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Bajaj Auto
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    49%
    Complaints
    4834
    Pending
    0
    Resolved
    2341
    Bajaj Auto Phone
    +91 20 2747 6151
    +91 20 2747 2851
    Bajaj Auto Address
    Akurdi, Pune, Maharashtra, India - 411035
    View all Bajaj Auto contact information