[Resolved] Bajaj Auto — regarding 3rd free service of pulsar 150

RAHUL BHADE

from Mumbai, Maharashtra

Address:

G1 Ground floor, Shree shyam Avenue mahesh bagh indore, Indore, Madhya Pradesh, 452001

I had purchased bajaj palsar150 in march 18. Today i went rukmani bajaj for 3rd free service of bike and they declined that its expired. But earlier when i asked them that can i do service of bike in next month they said it will be ok, will do. Today when i visited the receptionist person behave very rudely and said 'jisse baat kri thi uske paas jao'. I had 3 bajaj bikes, but i never disappointed with the services of bajaj. The experience of today's made all the perception regarding bajaj services went down. Expecting revert and the service which i deserved.

Regards
Rahul
[protected]

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May 23, 2019

Complaint marked as Resolved

Bajaj Auto customer support has been notified about the posted complaint.

Apr 17, 2019

Updated by RAHUL BHADE I had a message of 3rd free servicing and no where mentioned that it will expire on 23rd march

Apr 17, 2019

Updated by RAHUL BHADE Chassis No MD2A11CYXHRJ33830, Third Free Service is approved. Coupon No is UP94745. Pls show this SMS to Service Advisor at the time of service

Verified Support

Apr 17, 2019

Bajaj Auto Customer Care's response Hi Rahul,

We regret the inconvenience caused. We value our customers' trust in us and do not encourage any negligence towards them. Kindly call our customer care number at[protected] or register your complaint online by clicking http://bit.ly/2bNK4z5 You can also write to us at [protected]@bajajauto.co.in, our team will provide the required assistance.

Regards,
Team Pulsar