[Resolved] Bajaj Auto — replaced motorcycle spare part without consent

Jalal Ahmed Shaikh

from Mumbai, Maharashtra

Address:

Sai Service Bajaj High Street Phoenix, 462, Tulsi Pipe Rd, Lower Parel West, Mumbai, Maharashtra 400013, Mumbai City, Maharashtra

Hi, am jalal ahmed shaikh having an avenger 150 street (Mh 01 cg 512) would like to complaint about my bike's disc plate changing by the sai service bajaj service centre lower parel without my consent. I had never serviced or replaced any part of my bike from outside mechanics other than authorised bajaj service centre. This am writing as recently i came to know about the issue with my bikes disc plate which i found is not a genuine company fitted plate. Its smaller than the original one. Due to which am facing a lot of issues with my bike handling and front brakes.
Kindly take an action against this kind of mischievous act done by someone from your authorised service centre.

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Oct 26, 2019

Complaint marked as Resolved

Verified Support

Sep 18, 2019

Bajaj Auto Customer Care's response Hi, We would like to investigate the issue. Kindly call our customer care number [protected] or register your complaint online by clicking http://bit.ly/2bNKlSK You can also write to us at [protected]@bajajauto.co.in, our team will provide the required assistance