[Resolved]  Bajaj Auto — work not done properly wirings not checked replaced cdi damaged within 4months of bajaj pulsar 150

Address:Pune, Maharashtra, 411014

I went to service centre nearby about 1km from my house anmol auto care mittal bldg chandannagar nagar road pune 411014 before 4 months 20 08 18 i also have carried original bill for reference to show to them. They checked my bike and said that cdi is damaged even though it is genuine carries no warranty or guarantee. I agree that most of sealed electronic components do not carry warranty or guarantee but they are and must be consistent and durable which is therefore recommended and preferred for replacement. And also customers like me will blindly rely on it. Therfore i agree about all terms and conditions of company. But i just want to ask experts of your company is it not the duty of the service person to check the factors affecting the cdi before replacement especially wiring coils plugs whatsoever are responsible for it's damage and that also when i tell them to do so? No but they ignored to my suggestions just replaced made my bike to start and let me go. I also believing on them paid the charge 1000 ₹ and left the place but after some weeks it's fuse started blowing may be any reason i replaced it at any local service center because it blowed any time and anywhere therefore it was not possible always to reach there and obviously how could it be you also know it very well. Therefore finally after it blowed for many timesi carried the bike to the service centre where the cdi was replaced. There they said me the cdi is damaged than i asked them the reason they said your wiring is cutted at many places and also not covered or insulated at many places. Now i want to ask you is this the way of service of service centres which are named as an authorized service centre and that also when myself very well know that as my bike is old and there may be any possibilities of harming it but still ignored and due to which i have face it's breakdown many times and anywhere. And also a loss of time and money as well. Therfoe it is my request to you to please understand my complain and take necessary steps you think lawful or let me know my mistakes regarding my communication with the authorized service centre. Thank-you.
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Jan 21, 2019
Complaint marked as Resolved 
Bajaj Auto customer support has been notified about the posted complaint.
Verified Support
Dec 21, 2018
Bajaj Auto Customer Care's response
Hi Bkavinash,

We would like to investigate the issue. Kindly call our customer care number at[protected] or register your complaint online by clicking http://bit.ly/2bNK4z5 You can also write to us at [protected]@bajajauto.co.in

Regards,
Team Pulsar
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