[Resolved] Bajaj Capital — Mutual fund | |||||
My name is Vishal Garg (Mobile [protected]). I am client of Bajaj Capital nehru place delhi branch since last around 15 years. Just wanted to inform everyone how unprofessional is their management. Around a month back, I hv submitted mutual fund redemption to their Gurgaon branch, which was received by Mr Chadda (Sr. Manager) but he lost my redemption form somewhere. Although I hv resubmitted the form again but during the process, the market got crashed n I hv faced the monetary loss. I hv taken up this matter for around 2 months with mr gulshan rai, head of gurgaon branch (sitting in Nehru Place, Delhi Head office) n he assured me that relevant action will be taken n I will get back my refund. However after doing many follow ups, i hv been finally told by mr gulshan that there is no proof available that Mr Chadda had lost my form n respectively it means that I m being their 15 years old client is lying. I hv also faced the similar situation before with their mr deepak from gurgaon branch, who lost my redemption form but found it later after around two weeks. The purpose of my writing this here is to inform everyone to please be very careful while investing money through them. Thanks Was this information helpful? | |||||
Mar 2, 2017 Complaint marked as Resolved Bajaj Capital customer support has been notified about the posted complaint. Verified Support Jan 28, 2017 Bajaj Capital Customer Care's response Dear Mr.Garg, Greetings from Bajaj Capital !! This is with reference to the above post, First of all we apologise for the inconvenience caused. Further we request you to kindly share us the acknowledgements receipt of any such documents submitted by you at our email id [protected]@bajajcapital.com for better assistance. Appreciate your patience & kind support. Thanks & Regards Client Care Team Call : [protected] (for MTNL/BSNL subscribers) [protected]subscribers of other operators) [protected] E-mail: [protected]@bajajcapital.com Visit : www.bajajcapital.com | |||||
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