Bajaj Electricals — 15 ltr geyser

Address:

Flat No. - FW-01, Ist Floor, Siddhi Block, Vastu Vihar Phase -2,, Chira Chas., 827013

Dear sir,
My name is manmohan garg and am living in bokaro steel city, jharkhand. My complaint is regarding a storage water geyser of 15 liters capacity vide
Complaint no. Pat[protected]-1 dated[protected].

Please note that still my complaint is not resolved. Service technicians visited for replacement of geyser rod but following points are to be noted:-
1. Original rod required is 3 kw power rating but they were having 2 kw rating and insisting to use it.
2. The rod that technician had was not packed and without any mrp. I refused to put this rod in geyser.
3. Price of rod is exorbitant and they were asking rs.1450/- + 350 service charge i. E. Total rs. 1800/-!!! So i refused to put this rod in my geyser.
4. Service technician were insisting to provide 4 digit code to them even without closing the issue.
4. I got a call from [protected] today[protected] regarding status of my complaint. I explained everything to that gentlemen. It is very unfortunate that the guy insisted me to purchase a new geyser instead of repairing it.