[Resolved] Bajaj Electricals — Mechanics ignorance and consumer harassment

Sunny R mann

from Jalalpur, Gujarat

Address:

Gautam Buddh Nagar, Uttar Pradesh, 201301

Hi Bajaj Electricals,

I have lodged a complaint for my Bajaj cooled DC2004 3 days prior and mechanic have called me same day to resolve my issue but he havent come down. Second day when i have called from my number he haven't picked up the call and when i try from another number he said that he is coming in 1 hour but later he switched off his phone. Now he have put my number in reject list. Customer care guys are saying call there lead Anuj but he is not picking up my call then i have called again they said call sanjay Sharma but he is also ignoring my calls. From last 3 days iam continuously following and no response is coming. This is seriously consumer ignorance and consumer harrasment. We are going to pay not taking the service for free of cost then what's the problem.. at time of selling u guys says that any issue will be solved by customer care but iam sorry to say this is the last time i have purchase the product from you and will never refer anyone..

Simple two things i want to say either resolve my issue in next 24 hour or refund my amount for the product i have purchased..

STOP doing CUSTOMER HARRASMENT AND IGNORANCE. YOUR BUISNESS IS WORKING DUE TO CUSTOMER SO TREAT THEM WELL.

NO THANKS just resolve my issue

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May 27, 2017

Complaint marked as Resolved

Bajaj Electricals customer support has been notified about the posted complaint.

Apr 24, 2017

Updated by Sunny R mann Contact me over my mobile and get me issue resolved or refund my money within 24 hours

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Verified Support

Apr 26, 2017

Bajaj Electricals Customer Care's response Dear Sunny, kindly share with us your registered complaint number along with your contact number and location so that we can assist you better.