[Resolved]  Bajaj Electricals — Microwave oven installation & demo

Address:Ranga Reddy, Andhra Pradesh, 500084
Website:bajajelectricals.com

We bought a new Bajaj Microwave Oven - 2504 ETC in the month of March. We did contact Bajaj Electricals Customer care on April 1st for Installation request. They gave a req# HYD[protected]. No one has come for Installation, post 2 weeks on April 15th - I did receive a message stating that my request has been resolved and closing the Req. I had to call Bajaj Electricals customer care again on Apr 16th to enquire about this issue - they have raised another req# 11742838 for this. During the 2nd Request, Customer care executive has given me local Service Centre contact (Krishna +91 [protected]) to arrange a Technician visit for installation/Demo. When I called this Krishna - he has never answered the call, though his mobile rings. Today - Apr 22nd, I did call Bajaj Electricals again to enquire about this issue - They gave me another contact Antony (Name was not audible) : +91 [protected]. Please provide some solution to this Issue.
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May 27, 2017
Complaint marked as Resolved 
Bajaj Electricals customer support has been notified about the posted complaint.
Verified Support
Apr 26, 2017
Bajaj Electricals Customer Care's response
Hi Sunil, we request you to register your complaint on [protected] & share with us your complaint number along with your contact number and location to address your concern at the earliest.
Complaint comments 

Comments

U can complaint to the bajaj regional officier or u can mail them complaint to officier
sunil kumar p's [Complaint's author] reply, Apr 23, 2017
No one is answering the call - whom should I complain then? Be it Regional Officer or some one - No one answering the calls.
I have Bajaj spectrum 01 model stand fan. But this fan is not workink . I called service care, from holdia brunch.service center woner Mr. Ujjal barik demand 1st advance, before servic. This is companies rules. It is possible?

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