[Resolved] Bajaj Electricals — none of the executive of bajaj or their dealers are able to address the status of my faulty item | |||
Even after 21 days after pick up of the faulty item from my home, none of the executive of bajaj or their dealers are able to address the status of my faulty item (what is the present status, what is the remedy measure, ...). Also, it is little disturbing when such a big company's (BAJAJ) dealer or whomsoever, is not even picking up a phone call from a customer (immaterial of the item), to address and look into the issue and respond to him accordingly. This is really mind disturbing, and instigates people to never ever choose this brand. Also, this sort of approach, adds a black mark to the brandiquity of the concern even if they have good and long run for the past years. Its just a comparison, the same sort of issue when was registered by my colleague to RACOLD, they were really responsive and took initiatives to my colleague and the issue was sorted out in a matter of a week. Anyhow, looking for a TRUTHFUL response for my prompt claim at the EARLIEST possible. Thanking you still for your feedbacks given by your customer care contacts[protected]. Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved | |||
2 Comments | |||
Comments
even if they attend the call, they reply that "it will be dispatched today and tomorrow you will receive it".
Reply
Dear Customer,
Please provide us your contact number and your invoice number so that we can get in touch with you…
Regards,
Team Bajaj Electricals
Please provide us your contact number and your invoice number so that we can get in touch with you…
Regards,
Team Bajaj Electricals
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+91 22 2204 3733
+91 22 4128 0000
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51, Mahatma Gandhi Road, Fort, Mumbai, Maharashtra, India - 400023