Bajaj Electricals — Water Immersion Heater

Had purchased Immersion Water Heater Rod on Dec 2020 through Amazon and it has a warranty of 1 year. Suddenly from last few days I wasn't working properly. when I contacted Bajaj Electricals Consumer Care they are not ready to take the Complaint and they are saying that it is as per Company Policy they cannot take the Complaint for Immersion Water Heater Rod and rather saying it would be replaced by the dealer when I am contacting Amazon Customer Care they are saying they require Deny Letter from Bajaj Electricals to do the needful.

Kindly advise what to do.

Nishant Shah-[protected]
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